Where's your parcel? Let's find out.

Paste the Royal Mail tracking number we sent when your order left the lab. We'll open the live status from the carrier in a new tab.

Tracking number

Format: two letters, nine digits, two letters. We'll uppercase it for you.

What happens after you order

Four stages. Same-day handover. Live tracking from there.

Stage 01
Order received
Confirmation in your inbox within seconds of payment.
Stage 02
Packed at the lab
Same-day if ordered before 4pm UK, plain outer box.
Stage 03
With Royal Mail
Tracking number emailed the moment the carrier scans it in.
Stage 04
Out for delivery
On your bench within 1 to 2 working days (UK), 3 to 5 (EU).

Carrier

Royal Mail Tracked 24

Door to door from a London lab, with a real tracking number you can hand to your courier app. UK shipments arrive in 1 to 2 working days. EU shipments in 3 to 5, all paperwork pre-cleared.

1 to 2 day UK
Royal Mail Tracked 24, signed for.
3 to 5 day EU
From a London depot, customs handled.
No surprise fees
EU paperwork pre-cleared at our end.
Discreet packaging
Plain outer box. Nothing named on the label.

Can't find your tracking number?

We'll dig it out and reply within the hour.

Send us your order number or the email you ordered with. UK working hours, real human at the other end.

For laboratory and research use only. Not for human consumption.